Minggu, 23 Oktober 2016

INQUIRY LETTER

Inquiry Letter is a letter written to request information and/or ascertain its authenticity. A letter of inquiry deals with various matters like job vacancies, funding, grants, scholarships, projects, sales, pre-proposals and others. The term is common in various business setups as it implies fund request or pre-proposal information. Owing to this usage, the term may be considered exclusive to these setups alone. But that is not the case, to this effect the below definition offers a justified meaning.
Inquiry Letter Definition
A document requesting information sent on behalf of an individual or an organisation for their own respective purposes, which can be mutually beneficial to the recipient and the sender.
The term ‘Inquiry’ is same as ‘Enquiry’. The former is more commonly used in U.S. and the latter one is more common in U.K. There are some other terms which represent the letters; these areLetter of Intent, Letter of Interest, Query letter, Prospecting Letter, Pre-proposal Letter andConcept Paper. The term ‘Cover Letter’, ‘Business Letter’, ‘Request Letter’ and ‘Sales Letter’ is also applied to an inquiry letter especially when the objective is same as that of letter for inquiry.
A letter of inquiry serves to facilitate business operations and satisfaction of the sender. Inquiry letters remove any misunderstanding and are time savers, especially when two parties want to reach an understanding. The communication towards this effect resolves the issue without any delay. With relation to it being a ‘Pre-proposal letter’, the inquiry letter is also termed as a ‘Condensed Version of a Proposal’. It is the outcome of the purpose of the letter which highlights the points of a proposal instead of a full-fledged proposal.
On an individual’s basis, these letters are sent to companies that are willing to hire but haven't advertised job openings. It can also be a letter addressed to editor in-charge of a publication proposing certain literary work. It can be a letter from a student who is vying for a seat in a college or a business that provides an internship. So, the objective of an enquiry letter is same but its projections and audiences are different. Same goes for its method of delivery, it can be sent via paper mail or electronic mail.
Inquiry Letter Samples
·         Fund Inquiry Letter
How to Write an Inquiry Letter
Writing a letter of inquiry can become an easy task when you have some guiding material. An enquiry letter may consist all or few of the below mentioned parts:
·         Introduction
·         Description
·         Statement
·         Methodology
·         Final Summary
The inclusion or exclusion of certain components depends on the scope of your letter. Business letters will tend to have all mentioned while those on a smaller platform will include few. Not to forget that these letter are formal letters and will follow the rules pertaining to these. These rules refer to the common styles of writing a business letter, i.e. Full Block Style, Modified Block Style and others.
An example of letter of inquiry or a letter of inquiry format is sufficient. To add to it the writing tips provide efficiency. Thus, it is advisable to go through the format, tips, examples and the templates.
Inquiry Letter Writing Tips
·         Outline and Organise your Inquiry – By outlining it is meant that you have to know what sort of information you are going to present?, word limit, documents required, the tone of the language, your anticipation, common ground of consensus and other required matter. It is just like an architecture preparing a building plan. Here you have to decide ‘What to include?’ and ‘Why to include?’ Knowing this eases the writing process and also eases the reading on part of the recipient. When all the pieces are clear in your mind, it is time to figure out the best possible logical order.  Arrange a sequential order for the relevant information. In this way outlining and organising eases the further writing process.
·       Gather Information – Certain inquiries may not require any search or research, certain will. For the latter one’s you have to collect information to make your case strong. If you are looking for a job, you need to know the expectations of the employer. If it is a fund that you are writing for, know your client. Research your recipient; know the principles on which they work. Analyse their intellect and weaknesses. Any information which will support your inquiry is good. It might appear daunting but you don’t need to go into all areas. Pick one or two and research on that. There are other indirect methods like visiting the websites, going through profiles, news items and other assistive methods. Knowing and delivering the anticipated speeds up the writing and the success of the inquiry. On your part you might be required to provide information to the recipient and that too needs to be sorted out before it is presented.
·       Drafting – A formal letter like query letter begins from a draft. The draft maybe required for your own acceptance or for the organisation you are working for. The initial step of outlining and organising comes to aid in the draft. The logical order and the information collected are put to full use in drafting. Ideas or lines may come hard, so start with what comes first in the mind. Then weave the inquiry around it and prepare your letter. Though the layout has been planned but the content may not always live up to the layout. Drafting is a good option because you may not always come up with a good letter and you require certain revisions or consultations with your seniors. Here, you can experiment and chalk out a format for future use.
·       Appropriate Recipient – Your inquiry may not yield the desired results if you are in doubt about the exact recipient. You may know about multiple recipients but who is the one, that is most likely to respond in a positive and helpful manner. To solve this query you can contact the recipient’s office and find out who is the most appropriate. For indirect methods you can use previous correspondence containing letterhead or recipient’s name. The company’s website can also be helpful in this matter. Never address your inquiry letter to a ‘Department’, ‘Head of Department’ or ‘To whom it may concern’. An individual will read your letter and this individual represents the department. So always direct your letter to 'A Person having Authority' and 'Not to Authority having a Person'.
·     Impressive Opening – Inquiry letter being a representative to many types of other letters requires an impressive opening. It may not be the agenda of all inquiry letters but wherever it is applicable, you have to impress the reader. To arouse the interest you can state the profit involved in the query. You should write in an active voice and offer relevant facts. The letter should live up to the anticipation and expectations of the reader, making it effortless to read. You can also use certain apt phrases and quotes towards this effect. You can flatter the recipient with certain praises but don’t exaggerate. Self introduction in the starting itself wouldn’t be a good idea so refrain until it is anticipated.
·      Be Specific and Brief – It makes sense to be specific and brief. Specificity of your letter will lead to easy perception of the information. Brief letter will be read quickly and wouldn’t appear as burdening. Moreover, there is no scope for anything apart from the request and its relative aspects. You can be specific by offering the most important information; one which will fulfil most of the needs of the reader. You can be brief by using short paragraphs and using one word whose meaning is equivalent to a number of words. Mostly an inquiry letter is of 2 to 3 pages.
·        Be Straightforward – Straightforward doesn’t mean a simple go. You have to be direct but by remaining within the boundaries of etiquettes. You shouldn’t sound cold and boring. You have to be professional and follow all the observances expected from an inquiry letter. For, example you shouldn’t condemn, be sarcastic or arrogant. One may not realise it but when others read it, they can point out the anomalies. So build a momentum instead of directly coming to the objective of the letter.
·         Generate and Maintain Interest – There are many ways of presenting information. It is up to you how you present it. You can utilise a question to arouse the curiosity of the recipient. You can maintain this interest by providing some hints as to what you have written next. Don’t lose the momentum of the tone as it can reduce the interest. Present your idea which forces the person to imagine a scenario.
·     Supportive Documents –Don't forget to attach the required documents. These documents are supportive towards your cause. For a prospective employee these add value to the credibility of the individual. In a business scenario it is complimentary and well thought idea. They also augment the effect of the letter.
·         Facilitate the Response – When you seek information which is more essential to you than it is to the reader, you are required to ease the reply process. So enclose a self-addressed stamped envelope with your query. Even, otherwise it shows your presence of mind, willingness to ensure smooth and quick response. If the inquiry is more beneficial to the recipient, your contact number and other details are already there on the letterhead.
·         Offer Incentives – When you make it obvious that the inquiry is beneficial to the recipient, it acts as an incentive. If you make it clear – ‘The How’ and ‘What’ of the desired outcome of the letter, it also serves to offer an incentive. You can emphasise the role of the reader in the inquiry and how it will add up to his credentials. You can use examples towards this effect; a profit to the recipient does go long down the line.
·         Review and Revise – Coming to the final section, double check the address. Your letter should have all the qualities of being a professional one. Ensure the use of simple font such as Times New Roman or Arial. Check for any spelling and grammatical errors. If in doubt get a reliable proofreader to review it.

Inquiry Letter Template – Full Block Style

__________Organisation Letter Head
OR
__________ Organisation/Your Address
__________ Organisation/Your Contact Number
__________ Organisation/ Your Email 

__ ____ 20__ (Date) 

_________ (Addressee’s Name)
________________ (Addressee’s Address)

Dear ________,
Earth provides enough to satisfy every man's needs, but not every man's greed. Wise words from a wise man - Mahatma Gandhi. These are not just words; these are instructions to lead a life in the wisest manner. I believe in it and I follow it ardently. Myself - _________ and for the past_______, I have worked for _______________ in ______ as __________. My contract with the _________is about to end in about __________. I love _________ and try every bit for their welfare. That is the reason why I chose to become a _______________.
____________ has always been my passion since childhood and I would __________them and read about them all through my school and college days. In fact, I was nicknamed __________for my achievements in ____________ competitions, drawing, painting and anything concerned with ___________. I would often cerate _________ ________ whenever required.
At the college level I started ________________ and was positioned _____________ Competition. I even attended the ____________ organised by the local _______________. My article on __________was also published and appreciated in the monthly __________magazine.
I am well aware that you have not offered any jobs or advertised for the same but it is my strong feeling that I will get an opportunity in your foundation sooner or later. And whenever that happens please do contact me. I am sure I will live up to your expectations.
I have attached all the relevant documents for your consideration, please go through them. I am not boasting but I am merely making you aware of my apt suitability for the job.
Thanking You.
Sincerely,
__________Your Signature

__________Your Name
__________Your Designation
Encl. – Resume -1
           Copy of Reference Letter___
            Copy of Certificates__
            Copy of Honours__


Make an Inquiry Letter
Full Block Style


THE BIG CO.
Sudirman street 43, South Jakarta 16435
Phone: 021-7773262 Fax: 021-7773263 Email: thebigco@yahoo.com


Your ref          : DS/RC
Our ref            : DL/RC
14 October 2016

Thomas Co. Ltd.
Pattimura street 123
East Jakarta 16543

Dear madam,
Re        : Request for Catalogue
Thank you for your inquiry letter of 10 October 2016 and interested in our advertisement.
As requested, we enclose here with the latest illustrated catalogue together with price list and the terms of payment. Dispatch of product will be sent after we receive your order letter in two weeks and we could give 5% cash discount in 30 days from invoice date.
We are look forward to receiving your first order and please do not hesitate to write again if you still need any further infotmation.

Yours sincerely,


Mrs. Nazaline Adinda Larasati
Purchase Manager

Encl. catalogue



Source:



Jumat, 14 Oktober 2016

Situs E-Commerce: Grab Bike


A.    Sejarah Perusahaan Grab Taxi
GrabTaxi diciptakan di Malaysia oleh lulusan MBA Harvard Business School, Anthony Tan. Sebelum memulai perusahaan ini pada 2012, Anthony bekerja sebagai kepala marketing di perusahaan keluarganya, Tan Chong & Sons Motor Company. Perusahaan ini dikenal menangani waralaba Nissan dan Subaru, dan mewakili Changan Automobile di Singapura, Indonesia, Thailand, Vietnam, dan Filipina. Perusahaan ini merupakan anak usaha dari perusahaan di Hong Kong, Tan Chong International. Tan Chong & Sons Motor melayani penjualan mobil, namun tidak untuk motor. Usaha tersebut juga melayani perbaikan dan servis mobil.
Di akhir Mei, startup unicorn GrabTaxi membuka layanan GrabBike di Jakarta. GrabTaxi menggelontorkan dana sebesar $340 juta (Rp4,5 triliun) untuk meluncurkan layanan ini. Seperti yang dikemukakan CEO dan Co-Founder GrabTaxi, Anthony Tan, pengguna dapat mencoba layanan ini secara gratis selama hampir dua minggu. GrabBike melaporkan telah mendapat 8.000 pengguna layanan ini dalam seminggu pertama peluncurannya.
Banyak orang bisa saja berpendapat bahwa Anthony memang terlahir sebagai anak konglomerat karena perusahaan keluarganya tersebut. Bagaimanapun, perlu diketahui bahwa Anthony membangun GrabTaxi tanpa adanya campur tangan dari bisnis keluarganya. Ia hanya mendapat bantuan dana dari sang ibu. Di ranah startup transportasi Indonesia, kekuatan Anthony terletak pada sumber daya dan infrastruktur GrabTaxi. Namun ia belum familier dengan kondisi pasar lokal.
Moto Grab adalah Anda lebih dari sekedar “angka” bagi kami. Seperti Anda, kami juga orang-orang Malaysia, Singapura, Indonesia, Thailand, Vietnam, dan Filipina. Anda adalah tetangga kami. Teman. Keluarga. Dan apapun yang kami lakukan, itu untuk membawa kita semua… Maju Bersama.
Cukup aman bagi kami untuk digunakan oleh ibu, saudara perempuan, dan anak-anak perempuan kami sendiri. Oleh karena itu, kami menerapkan beberapa pendekatan berikut:
Ø  Penyaringan
Setiap pengemudi dan kendaraan akan dicek saat registrasi dan wajib mempertahankan bintang penilaian di atas standar minimum yang telah ditetapkan.
Ø  Pelatihan dan Kode Etik
Kami senantiasa meningkatkan system pelatihan dan Kode Etik untuk memastikan layanan yang terbaik.
Ø  Fitur Keamanan
Kami terus berinovasi demi keamanan anda. Bahkan, kami memperkenalkan fitur “Share My Ride” yang pertama di industry.
Ø  Asuransi & Bantuan 24 Jam
Kami melindungi dengan tambahan proteksi kecelakaan pribadi, call center 24 jam, dan tim tanggap darurat.

Tokoh penting:
1)      Antony Tan (CEO)
2)      Aaron Gill (Head of Product)
3)      Kevin Lee (Vice-President, Data and Growth)
4)      Cheryl Goh (Vice-President, Regional Marketing)
5)      Wei Zhu (CTO)
Situs web: grab.co
Tersedia di 22 daerah di enam negara Asia Tenggara
Malaysia
Filipina
Thailand
Singapura
Vietnam
Indonesia
Kuala Lumpur
Manila
Bangkok
Singapura
Ho Chi Minh
Jakarta
Putrajaya
Cebu
Pattaya

Hanoi

Selangor
Davao
Chiang Rai

Ðà Nång

Negeri Sembila
Iloilo
Phuket



Johor
Baguio




Bahru





Malaka





Penang





Kuching





Kota Kinabalu







B.     Sosialisasi Grab Bike di Indonesia
Grab (sebelumnya dikenal Sebagai Grab Taxi) adalah sebuah perusahaan yang melayani aplikasi penyedia transportasi dan tersedia di enam negara di Asia Tenggara, yakni Malaysia, Singapura, Thailand, Vietnam, Indonesia dan Filipina. Grab memiliki visi untuk merevolusi industry pertaksian di Asia Tenggara. Hingga bulan Maret 2015, jumlah pengguna Grab mencapai 3,8 juta pengguna. Grab tersedia untuk system operasi Android, iOS, dan Blackberry. Di Indonesia, Grab melayani pemesanan kendaraan seperti ojek, mobil, dan taksi. Saat ini Grab tersedia di seluruh Jakarta dan sekitarnya.
Sosialiasi yang dilakukan oleh pihak GrabBike yaitu penjelasan dan pendekatan lisan bahwa GrabBike hadir bukan sebagai pesaing para ojek pangkalan, melainkan untuk merangkul ojek pangkalan agar bisa bergabung di Grabbike dan menikmati rangkaian keuntungan yang bisa didapatkan selama mengemban karier menjadi driver GrabBike.Lewat proses sosialisasi tersebut, memang tidak sedikit ojek pangkalan yang mengubah pikiran mereka untuk bergabung dengan Grabbike.

C.    System Perekrutan
Grabbike merupakan ojek online yang bisa dipesan melalui smartphone. Kali ini Grabbike akan membuka pendaftaran skala besar pada tanggal 1 September 2015.Layanan transportasi sepeda motor GrabBike hari ini (12/8) secara resmi melakukan proses perekrutan massal bertajuk GrabBike Kingdom untuk armadanya. GrabBike menggelar walk-in registration bagi para calon driver yang ingin terdaftar. Pihak GrabBike mencatat sekitar 3500 calon driver yang telah melakukan pendataan, dan 5000 lainnya yang melakukan walk-in registration.
Sebanyak lebih dari tiga ribu calon driver yang hadir melakukan serangkaian tahap seleksi dengan menerapkan sistem standarisasi penerimaan. Seleksi tahap pertama terdiri dari dari uji kelayakan kendaraan, pemenuhan detil informasi pribadi, dan pembagiansmartphone. Seleksi tahap kedua melingkupi penggunaan aplikasi dan smartphonedengan lebih komprehensif. Tahap akhir ialah pelatihan dan penyuluhan berkendara aman dan prosedur antar-jemput lainnya yang ditandai dengan penyerahan atribut sebagai tanda resminya driver tergabung dalam keluarga besar GrabBike.
Sebagai bagian dari kehidupan masyarakat Indonesia, GrabBike memiliki komitmen untuk menciptakan layanan transportasi ojek yang aman dan efisien di tanah air. dan kami menyambut siapa saja yang ingin menjadi bagian keluarga GrabBike. Oleh karena itu kami selalu menerapkan standar pada layanan kami, di mana melalui proses penerimaan ini kami dapat menyaring para calon pengendara dan memberi mereka pelatihan yang memadai.
Driver yang telah mengikuti seleksi dapat langsung menerima pemesanan hari ini juga, sementara lima ribu calon driver lainnya yang melakukan walk-in registration perlu menunggu beberapa minggu lagi.
Menurut Kiki, waktu tersebut dibutuhkan bagi pihaknya untuk melakukan pendataan latar belakang dan kelayakan untuk mengikuti tahap selanjutnya. Selain kendaraan pribadi, Surat Izin Mengemudi (SIM) dinyatakan sebagai syarat utama yang tak dapat dinegosiasi. Pihaknya juga menerapkan batas usia maksimal pelamar yakni berumur 50 tahun. Berumur di atas itu akan ada serangkaian tes medis untuk membuktikan kesehatan drivermereka.
Dengan amunisi baru ini, GrabBike berusaha segera menguasai pasar transportasi di Ibukota. Sementara kompetitornya memiliki berbagai macam layanan, GrabBike mengambil momentum ini berusaha menjadi layanan transportasi berbasis sepeda motor yang terbaik di Jakarta dan sekitarnya.
Adapun persyaratan - persyaratannya yang harus dipenuhu sebagai berikut:
  • KTP dan Fotocopy (JABODETABEK)
  • SIM C dan Fotocopy
  • Umur maksimal untuk menjadi driver grabbike 50 tahun
  • Siapkan Materai Rp. 6000 cukup 1 lembar
  • Uang Rp. 100.000,-
  • Motor dengan kondisi prima
  • Mampu membawa penumpang di sekitar Jabodetabek
  • Mengenal jalan JABODETABEK ( merupakan option karena nanti akan dibekali smartphone bisa menggunakan GPS googlemap)
  • Skck asli dan fotocopy harus di bawa untuk ditunjukkan kepada staf grabbike.
  • Bagi yang berumur 50 tahun keatas diusahakan membawa surat keterangan sehat dari dokter.
  • Pada saat pengambilan atribut motor dan kelengkapan wajib standar.
Memberikan Jaminan pilih salah satu bisa berupa:
  • Kartu keluarga
  • Ijasah
  • Bpkb
  • Buku nikah

D.    Pelayanan GrabBike
Aplikasi ini akan mengkalkulasi biaya berdasarkan jarak yang ditempuh dan dapat menentukan besarnya tip yang ingin diberikan kepada pengemudi. Pengguna juga dapat memberi catatan pada pengemudi tentang lokasi menunggu atau barang bawaan tambahan.
Mengenai keamanan pelanggan dibenarkan salah seorang staff GrabBike yang tak ingin disebutkan namanya. Dia mengatakan, GrabBike punya sistem yang ketat untuk mengawasi drivernya. Bahkan, GrabBike tak segan memberikan sanksi kepada driver yang ugal-ugalan.
Jika dilihat dari komunikasi antar muka aplikasi GrabBike di ponsel pintar, pelanggan diberikan kesempatan untuk memberikan komentar, kritik dan saran bagi drivernya. Tak hanya itu, nama driver, nomer handphone serta plat kendaraan yang dimiliki pun terpampang jelas.
Pelanggan bisa melaporkan driver ketika ia mendapatkan perlakuan tak enak. "Pasti langsung hari itu juga dipanggil dan diproses," tutupnya.

E.     Sistem Gaji dan Bonus
Sistem bagi hasil di grabbike adalah 90% untuk driver dan 10% untuk perusahaan. Serta bonus setiap kali mengantar / order penumpang serta bonus akan diberikan minimal jika mendapat 10 Order / penumpang.

F.     Pengalaman Pengguna Grab Bike
Untuk memesan GrabBike, pengguna diharuskan mengunduh aplikasi GrabTaxi. Aplikasi ini terhubung dengan GPS smartphone untuk mengetahui lokasi pengguna, dan cukup akurat.
Layanan aplikasi GrabBike ternyata primadona bagi kaum Hawa, khususnya bagi mereka pekerja kantoran. Layanan jasa ini dinilai memberikan keamanan yang terjamin.
"Data dari kantor lebih banyak perempuan. Hampir 60 persen lebih perempuan yang naik GrabBike. Biasanya saya dapat penumpang habis pulang kantor malam," kata salah satu driver GrabBike.
Kaum wanita memilih layanan karena sistem keamanan terjamin. Tiap data driver sudah disimpan di kantor. Bahkan, untuk mengawasi drivernya, GrabBike menahan barang berharga milik driver sebagai jaminan.
Promo yang sedang digencarkan GrabBike menambah permintaan pelanggan. Meski pelanggan membayar murah, namun driver tetap mendapat harga penuh dari kantor.
"Karena murah, cuma Rp 15 ribu sudah bisa kemana-mana.” Jelas salah satu pelanggan.  

G.    Persaingan di Pasar Lokal
Untuk saat ini, adil rasanya mengatakan Go-Jek memiliki poin lebih dibandingkan GrabBike. Go-Jek telah memiliki setidaknya 2.500 armada ojek di Jakarta, dan “ojek jaket hijau” telah familier untuk masyarakat di ibukota. Go-Jek telah lama membangun infrastruktur untuk menyediakan berbagai layanan, termasuk layanan kurir, belanka, dan pengantaran makanan yang disebut Go-Food (yang menjadi pesaing dari FoodPanda). Go-Jek juga telah merambah bisnis ke daerah lain seperti Bandung, Bali, dan Surabaya.
Namun, Anthony Tan dan GrabTaxi miliknya tidak bisa dipandang sebelah mata. Dengan banyaknya dana dan reputasi besar, GrabBike juga berpotensi mengungguli Go-Jek jika mengembangkan teknologi yang lebih bagus, merekrut lebih banyak pengemudi, dan menggencarkan upayamarketing. Semua hal tersebut tentunya bisa dilakukan dengan mudah oleh perusahaan sekelas GrabTaxi. Semuanya tergantung dari seberapa besar Anthony Tan ingin menyaingi Go-Jek di Indonesia

Sumber: